What is a Virtual Assistant?

A Virtual Assistant (VA) is a highly-trained independent entrepreneur who provides a myriad of business support services virtually via phone, fax and internet based technology to support and meet the growing needs of businesses worldwide.

Partnering with a VA reduces stress, protects cash flow, eliminates administrative hassles, and enables business people to find the success they originally set out to achieve.

A VA is your right hand person helping you to succeed in your business. The irony is you may never meet your VA as odds are they live nowhere near you!

*Source:
Virtual Assistant Networking Association Virtual Assistant Definition
The Largest Global Meeting Place Online for Aspiring and Successful Virtual Assistants

VACOC Virtual Assistants Ethics Pledge

Virtual Assistant VA Networking Forum - Need a Virtual Assistant?

VACOC Community Member

I understand each client has a different need, and each situation will be unique. Therefore it is hard to list every service I am able to complete. I’ve listed some of the common tasks I complete as a Virtual Assistant. I am more than happy to discuss and assess your specific needs.

Office Support

  • Appointment Calendar Maintenance
  • Appointment Confirmation
  • Bill Paying
  • Claims Processing
  • Faxing – Send/Receive
  • Insurance Billing Follow Ups
  • Internet Research
  • Invoicing
  • Scanning Documents for Electronic Filing

Word Processing

  • Correspondence
  • Forms (Client Intake/Personal History)
  • Minutes
  • Reports
  • Transcription

Customer Service

  • Client Birthday Greetings
  • Email Management
  • Follow-Up Calls
  • Notes of Appreciation/Thank You Postcards
  • Promotional Gifts
  • Welcome Packets
  • Database Creation and Management
  • Business Card Spreadsheet/Maintenance
  • Client/Customer Spreadsheet/Maintenance
  • Expense Reports/Mileage Tracking

Desktop Publishing

  • Announcements/Invitations
  • Brochures/Business Cards
  • Event Calendars/Fliers
  • Gift Certificates
  • Newsletters

Personal Assisting

  • Appointment Scheduling
  • Bill Paying/Checkbook Balancing
  • Greeting Cards/Invitations/Thank-You Mailings
  • Online Searches/Shopping
  • Party Planning Assistance/Venue Searches
  • Reminder Service
  • Travel Arrangements

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